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Nissan issues a voluntary safety recall

Filed under:  Brand Related
 
Comment(s): 0
 
 

November 11, 2010.
Nissan North America (NNA) today announced a voluntary safety recall campaign to replace the lower steering column joint and shaft on Frontier and Xterra vehicles and the positive battery cable terminal on Sentra vehicles in several markets in North and South America and Africa. No accidents or injuries have been reported with either issue.

“At Nissan, we’re committed to the safety and satisfaction of our customers. We regret any inconveniences that our customers may experience as we address these issues,” said Kevin Martin, vice president of Total Customer Satisfaction for NNA.

The lower steering column joint and shaft will be replaced on approximately 303,000 Frontier and 283,000 Xterra vehicles in the U.S., Canada, Mexico, Argentina, Brazil and a number of other Latin American countries. The potentially affected Frontier and Xterra vehicles were manufactured at the Smyrna, Tenn., plant between July 2001 and January 2005 and at the Curitiba, Brazil plant between November 2001 and June 2008.

The positive battery cable terminal will be replaced on approximately 18,500 Sentra vehicles in the U.S., Mexico, Canada, Argentina, Brazil and a number of Latin American and African countries. The potentially affected Sentra vehicles were manufactured at the Aguascalientes, Mexico plant between May 22, 2010 and July 8, 2010.

Reason for the recall.
Nissan recently discovered that in certain rare instances, the lower steering column joint on the affected Frontier and Xterra vehicles can develop corrosion that limits the movement of the joint. If the vehicle continues to be driven in this condition it may, in an extreme case, lead to cracking of the steering shaft.

This issue was discovered through three field reports from Canada, and six from Brazil. There are no field reports of this issue in the United States or other affected markets.

On some of the affected Sentra vehicles an issue with the connector on the positive battery cable terminal could lead to difficulty starting the vehicle, and in rare cases, a possibility of stalling at low speeds.

No accidents or injuries have been associated with either of these issues.

Vehicles involved.
• Model Year 2002 through 2004 Nissan Frontier vehicles manufactured from July 9, 2001 to October 20, 2004 in Smyrna, Tenn., for the North American markets
• Model Year 2002 through 2004 Nissan Xterras manufactured from July 9, 2001 to January 6, 2005 in Smyrna, Tenn., for the North American markets
• Nissan Frontier vehicles manufactured from November 30, 2001 to June 26, 2008 in Curitiba, Brazil for South and Central American markets
• Nissan Xterra vehicles manufactured from February 17, 2003 to June 13, 2008 in Curitiba, Brazil for South and Central American markets
• Nissan Sentra vehicles manufactured from May 15, 2010 to July 8, 2010 in Aguascalientes, Mexico for global markets

In the U.S. approximately 240,000 Frontier, 261,000 Xterra and 14,000 Sentra vehicles are included in this campaign. In Canada approximately 4,500 Frontier, 9,900 Xterra and 1,900 Sentra vehicles are included in the campaign.

What owners should do.
Nissan plans to begin owner notification in early December once replacement parts are available. Owners will be asked to bring their vehicles to the dealer to have the new parts installed free of charge.

Customers in the U.S. with questions may contact Nissan Consumer Affairs at 1-800-NISSAN1 (1-800-647-7261). Customers in Canada may contact Nissan Canada Consumer Affairs at 1-800-387-0122. Customers may also contact their respective authorized Nissan dealers.

(source: Nissan)


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